Whether you are an individual entrepreneur, or part of a small, medium or giant business set-up, you certainly know that your customers are using social media. Therefore, there is no reason why you shouldn’t use it too if you want to reach them.

The good news is that it costs almost nothing to use social media, and it is easy to get started, yet it has the potential of having an enormous financial impact on your business. Another reason why you need to establish an online presence through social media is that it is a timely way of obtaining feedback from customers.

Social media is also used to market the business’ brand and products, as well as build relationship with customers. If used well, social media can also help in SEO performance of your site. A research conducted by Pan African University provided the following interesting statistics:

  • 88% of fortune 100 companies use twitter daily to connect to their customers and 85% of companies worldwide use twitter at any stage of their recruitment process.
  • Facebook has over 500,000,000 users worldwide (although this figure could be more because many people have since signed up).
  • 45 billion of content is uploaded daily on Facebook.
  • Twitter has over 156 million users.
  • YouTube is the 2nd most searched site after Google.

Moreover, In an Altimeter Group survey of 700 executives and social strategists in 2012 found that 100 percent of participating enterprise organizations run to varying extents an active social media strategy.

How: Strategy and Tactics

As you can see, social media presents a fertile ground for you to register your business presence online. The next thing is to learn how to launch your social media presence. The truth of the matter is that it is difficult to succeed in social media without using strategy and tactics.

Strategy and tactics are inseparable here. You can’t design a successful online presence through social media without deep, firsthand knowledge of the tactics you’ll be using. Strategy will guide you on how to implement the strategies. Otherwise, aimless actions might not yield much. Here is how to go about it.

Know the Market: some market research will be critical. This will help you to understand the market, where your target audience is, as well as understanding the competition. Once you know the market, you can now begin penetrating it with the right messages.

Time and Quality Updates: Providing your audience with good updates, engaging contents, and timely news will enable your media presence to grow to unprecedented level. The more regular your updates are the better; don’t give updates every month. You also have to make a schedule so that you are consistent. For instance, you can issue updates twice a day, once a day, and so forth.

Social Media Tools: learn how to use a variety of tools to make your social media campaign an easy and effective way of reaching your audience. For example, you can use micro blogging tool to simultaneously your messages to the masses. A number of Facebook, Twitter, YouTube, and LinkedIn apps are available. If you have a website, remember to include your social media comment/like/follow tools.