Online Marketing: How to Write Great SEO Articles that Attract Traffic to Your Website
If you are relatively new to the world of Search Engine Optimization, you may have heard the term SEO being thrown around. Writing great SEO articles is not difficult if you understand the basics of SEO. SEO simply stands for Search Engine Optimization.
SEO is designed to help people find content easily in the search engines like Google. In other words, a SEO article is any content created with the goal of making it easy for people to find you in the search engines. To write better SEO articles, you must do the following:
- Carry Thorough Keyword Research
Before you start writing, do a comprehensive keyword research. Keywords or phrases are those terms that are likely to be used by the web user to find your content. For instance, if a student wants to look for an example of an essay about hotels to help him/her write their homework, they will most likely type the phrase sample essay about hotel in Google search box. So that becomes your keyword. So if you include that keyword in your article, this student will probably land in your website if you offer professional essay writing services.
- Do Keyword optimization
Simply researching keywords and including them in your article is not enough. You must know where, when and how to use those keywords. Just tossing keywords anyhow isn’t going to work. The keywords must occur naturally throughout the article. They must also be relevant to the content. Therefore, you can not use the keyword sample essay about hotel in an article that talks about Weight Loss for example.
- Organize content
You must organize your content in a logical way so that the reader can easily relate to the content. Remember if they don’t stay in your site long enough, they will navigate away, which is bad for your SEO strategy.
- Promote your content
No matter how great your content is, no one will know about it if you don’t share. Luckily, there is a plethora of ways one can share articles today including social media.
Write about something interesting
If you thought people would instantly stream to your website as soon as you publish your article no matter how bogus it is, you are dead wrong. People want to read about something that is interesting to them; something that solves their problem. You content should have a strategy so that you have clear goals on why you are publishing the article in the first place. Is it to get people to buy from you? Is it to simply inform your readers about some great idea? Do you simply want to educate or entertain your readers?
More importantly, your content should be long enough to count. Don’t be too obsessed about the word count. Rather, be more concerned about the point you are trying to make. Search engines generally give preference to longer articles of at least 600 words. In-depth content has particularly found favors in Google search engine. Therefore, if you can get someone to write you a 2,000 word SEO article, by all means go for it.
Target the right audience
Finally, it is critical to target the right audience and design your content strategy accordingly. If your business targets engineers, you might want to writer more insightful, in-depth content. You may also want to ensure you are accurate with your facts.
Need more help with your SEO articles? Do not hesitate to hire a professional SEO writer to help. Not everyone has time to pen a triumphant SEO article so it makes sense to ask for help if you need one.
Are you publishing Great Content? Try These SEO Tips
When you are writing articles for your website/blog, you have to ensure that you have got critical things covered so as to guarantee SEO-friendly articles. The aim of SEO is to ensure you optimize your content so that search engines can understand what your content is about and at the same time make it easy for your audience to find you. Having said that, there are no guarantees whatsoever that your content will rank well in search engines even if you write a mouth-watering SEO article. That is because there are critical components SEO article should have, besides producing a great story.
- Post title and Meta title
The main difference between post title and Meta title is that the post title is what the reader sees as the title of the post while the Meta title is what the search engines use to display to your readers in search engine results. If you fail to create a Meta title, search engines will treat your post title as the Meta title. Have a keyword included in your Meta title to improve your ranking fortunes. Also, keep your Meta title less than 66 characters.
- Meta description
You can add a short description to your Meta title to give your readers an idea of what your post is all about. In other words, the Meta description of your post acts as the sales copy of your post. If your post does not have a Meta description, make sure you include it to optimize your traffic. Your Meta description should not be more than 156 characters.
- Include Image descriptions
The long and short of it is that Google can’t read images. So it relies on the image Alt description to understand what the image is about. When you upload images to accompany your article, remember to name your images appropriately. For instance, if you are writing an essay about invisible man and communism and you decide to include an explanatory graphic, you can name your image as invisible-man-and-communism-illustration.
- Anchor and Interlink Text
Did you know that it is always good to link back to your other articles in your website? This enables readers to stick around for longer. This is particularly advantageous because search engines end up re-crawling the old posts. Interlinking your old pages also improves the sites readability and reduces bounce rates. When interlinking your site, remember to use appropriate anchor texts. An anchor text is the title of the link you are creating.
- Heading
A good article should be easy to read. An article that comprises of blocks of long paragraphs are not desirable. No one has time for boring stuff. Use appropriate headings especially if you are drafting a long post. It is also good practice to include your keywords in your headings.
- Length
Long articles are better than shorter ones. First of all, longer articles easily get noticed in search engines because it is assumed they provide in-depth analysis of the topic. Secondly, longer articles tend to have a wide range of long-tailed keywords spread throughout the content. It is difficult to achieve this with 200-word articles.
- Write for people, not search engines
Search engines are becoming very sophisticated, so much that it is nearly impossible to cheat them. Google wants you to offer your clients great content instead of simply stuffing your keywords for the purposes of ranking. This means that you should ensure your keywords are not only relevant to the article but also provide value to the readers.
As you can see, writing good articles takes patience, skill and time. That is why many people prefer to outsource their SEO articles needs to writing agencies, which is perfectly okay.
Webhosting Secrets Every Web Site Owner Should know
If you are serious about your business, make sure that your website is in good hands. Choosing the right web site host is the best decision you can make. Any server downtime can greatly ruin your business and limit your chances of growing your customer base. Sometimes, hosting a website can be such a confusing experience for web site owners, especially for the first timers. If this is your first time dealing with web hosting, it can seem like a maze of jargon floating around in the technical world. Be it as it may, I have gathered 10 simple secretes that you need to arm yourself with.
- You Get What You Pay for
With web hosting, what you pay for is exactly what you get in most cases. If you go for a cheap host, you’re most likely to get cheap services which include poor customer support, low bandwidth, and servers that crash more often than your PC.
Cheap is expensive. Beware of all the catch phrases in that advertisement banner. If you are serious about your business, you must also be serious about the host who is going to host your website. It is not difficult for people to fall prey to a bunch of spammers who will extract your private information, force advertisement banners on your pages, and extract your customers’ information, in the name of cheap web hosting offers.
It is quite unfortunate that many business people often care too much about the dollar side of web hosting services at the expense of quality, and professionalism. Choosing a web hosting service that will ensure your privacy, efficiency, and availability should be a priority of any web site owner. However, it is still possible to get a web hosting company that offers great services at a cheap price.
The following is a list of top ten web hosting companies and their prices.
2. Understand the "Free Domain" Gimmick
Buying a domain name independently Vs using a free domain offered by the web hosting provider is one of the toughest decisions you may have to deal with. It is critical that you understand how this works out before committing yourself to either of the options. The idea of getting a free domain name from your web hosting provider sounds great but there are things you need to into consideration:
● How long do you plan to use the domain name?
● Who will own the domain name?
● How much will it cost for subsequent renewals
Unless you are planning to use the domain name for a short campaign period, and you don’t intend to renew it afterwards, it is not advisable to go for the free domain name being offered by the web hosting company. Here is why: you may find yourself in unforeseen difficulties if you decide to change your hosting company in future as you may not be able to access the domain registration information. That means that the domain name is ‘free’ for you to use, but the ownership of the domain name remains with the web hosting company.
Essentially, you’ll find yourself in a situation where you are stuck with the web hosting company forever, or you are forced to pay a hefty fee to buy back the domain name.
3. Understand Domain Name Registration
Many people underestimate the concept of domain name registration. As a matter of fact, a domain name entails many things that will affect you in a number of ways in the future. Just like the web hosting services provide you with many options, a domain name also provides you with different features.
Therefore, not all domain registration companies have the same features. So, beware of those registrars that entice you with cheap prices because you may find that they lack some features. A good domain name should come with the following features at no extra costs.
● Should include your own control panel
● URL Redirection – It should make it possible for you to forward your domain name to another web address
● Email Forwarding for multiple addresses
● Full DNS control
● Sub domains
● Registrar Lock
If you buy a cheap domain name, chances are that you will have to folk out extra cash for the above features whenever you need them.
4. Differentiate Between Domain Name and Hosting
If you are new on this, it may get confusing. Nonetheless, the difference between the two has already been hinted above. All we are saying here is that it is not necessary that your web hosting company should also sell (or freely offer) you a domain name as well. You have the option of buying a domain name separately and forward it to your web hosting provider.
That domain names don’t have to be registered at the same web hosting company does not mean you cannot do it. All we are saying is that you need to do a comprehensive research into the whole thing so that you understand what you are getting out of it. Remember a domain name is your only online identity, and that is why you need to do more home work on it. In fact, it is the most irreplaceable online asset you can ever have.
Web hosting companies will naturally urge their customers to register their domain name with them, but you should also not forget that it is profitable for them. Therefore, you should find out whether it will be convenient for you to do that. For example, are your prepared to lose your domain name if the web hosting company goes down or you decide to migrate to another web hosting company?
5. Understand the Different Web Hosting Options Available
Before you buy a product, you must understand its features and know whether it is going to satisfy your needs. In the same way, the type of web hosting services you choose depends on your unique needs, which includes things like the size of your web site’s files, the number of visitors your expect, your preferred operating system and the nature of web site you intend to put up.
In that case, it would be great if you understood the different web hosting options available before signing up for one. There are 5 types of web hosting services available:
a. Free Web Hoisting
Well, free web hosting is free. This type of hosting is normally provided by web hosting companies as a way of giving their customers opportunities to taste their services. Otherwise, free web hosting services are suitable for those people who don’t anticipate a lot of traffic to their site.
Free web hosting services are best suited for non-commercial sites such as personal journals, photography, and so on. You expect to find the following features in a free web host:
● Low connection speed
● Limited storage space
● Frequent website downtime
● Advertisement appearing on your pages
● Limited technical support
● Low security options
● Limited software and apps options
● Limited number of pages
● You cannot use AdSense
● Limited database and statistics support
While some companies would require you to purchase a domain name in order to use their services, most of them will let you use a subdomain name under them.
b. Shared/Virtual Hosting
With shared hosting, server space and other resources are shared with other web sites. Shared web hosting is one of the cheapest web hosting services and one of the most commonly used.
The only disadvantage with it is that you are bound to experience web site downtime especially if you share with gambling or pornographic web sites. The following are some of its features:
● Low cost
● Own domain usage
● Good technical support
● Frequent web site downtime
● Multiple software usage option
● Limited security due to sharing server with many sites
● Limited database support
● Best for small business with not so huge traffic
- Dedicated Hosting
Dedicated hosting is the opposite of Shared hosting, here, you have a server dedicated to yourself. It is one of the most expensive web hosting services, but with it you can be assured of maximum security and efficiency.
However, with dedicated server, you are responsible for its maintenance and cost of operation. It is best suited for web sites that require many resources as well as those with high traffic.
The following are the features of dedicated web hosting service:
- Good for large business with high traffic such as Amazon, EBay, e.t.c
- Multiple domain name options
- Powerful email solutions
- Great database support
- Unlimited software support
- High security
- High cost
- Requires expert skills
- Collocated Hosting
In this type of hosting, one purchases a server, and have it hosted at a web host’s facilities. Here, you have full control of your server, and you can decide to do anything with it such as installing applications you need, add more ram and disk space, install a better perfuming CPU, and so on.
- The following are features of collocated hosting:
- High Bandwidth
- High cost
- Requires expert skills
- Great database support
- Unlimited software support
- Harder to configure and debug
- High security
Reseller web hosting is for web masters and online entrepreneurs who want to resell their own web hosting services to those who need them. Those who have many websites can also take this option as it will enable them manage many websites from one central location.
Having looked at that, it is best to look at the features being offered by the type of web host you want to sign up with. For example, you need to take into consideration your budget, type of business you are engaged in and the bandwidth (as well as disk space) you need.
Once you have selected a given type of web hosting you need, you can compare different offers from different companies. Suppose you decide that you want to deal with shared web hosting, you will realize that there are different companies offering that type of web hosting services. Therefore it is good you understand the features being offered.
Aside from that, you might also find the following suggestions invaluable when dealing with web hosting services
- Don’t go for long term contracts. Unless you are 100% sure what you will be doing in 5 years, it is advisable to go for short term contracts like one year rather unless you trust the web host. In most cases, you’ll be given ridiculously high discounts for longer periods like 2 years, 3 years, 5 years…
- Consider the Payment method. Most people prefer PayPal as a means of payment rather than credit cards as it is more convenient and safer. But if you trust the company, you don’t have any reason to worry.
- Always Back-up your files. You definitely can’t rely on your web host 100%. It can be considered unwise to fail to back up your online files in other places such as your PC. You never can tell what will happen in future.
Top 10 WordPress Plugins You Must Have
Why WordPress in the First Case?
Did you know that WordPress powers more than 60 million websites online? Generally, WordPress is a content management system that is rocking in the online world. As opposed to the traditional HTML websites that would require a lot of time and money to set up, WordPress has made work much easier for most bloggers and website owners. Perhaps this explains why a whopping 22% new websites launched are powered by WordPress in the USA. Apart from that, WordPress makes it convenient for your to manage your content, it is flexible, and it is SEO friendly.
The Role of Plugins
That being said, you also need cool plugins to go with your WordPress website. Having the right plugins can do a lot of things for you, which includes: improving your SEO and user experience, usability, and various conversions. The following WordPress Plugins are just what you might need. As a matter of fact, these are the plugins that have been given a vote of confidence by the online community; most of them are free.
1. All in One SEO Pack: This is exactly what any blogger or website owner would want. All in One SEO Pack has been downloaded over 15,000,000 times. What it does is that it automatically optimizes your blog for the search engines. It also generates Meta Tags automatically. All you need to do is just to download it and install it, and the rest of the things will work themselves out. If you are an advanced user, you are free to fine-tune its features. Another alternative to this plugin is the WordPress SEO by Yoast
- Contact Form 7: you will love Contact Form 7 if there is need for you to manage multiple contact forms. You have the option to customize the contact forms to suit your unique needs. There is a CAPTCHA integration option for you to help you fight spam. Contact Form 7 comes in over 50 languages. If you need to create a fancy Contact Us page, Contact Us Page - Contact People, is the plugin for you. There are actually very few websites whose contact us page is stunningly vibrant.
3. Clicky Web Analytics: You’ve got to love Clicky Web Analytics if you have a lot of Google data you are handling in Google Analytics. Unlike the Google Analytic tool which is so cumbersome, this plugin is so refreshing, and it provides a clean interface for you to view your data even if you are the type of person that likes checking your statistics more than once a day.
- Secure WP: this plugin gives you thorough security check and makes a number of changes in your WordPress installation so as to make it as secure as possible. For instance, it hides your WordPress number version.
5. Buddy Press: BuddyPress lets you build a community from your visitors by enabling users to create profiles, send messages to one another, and interact through chat. It is a kind of creating a social network in a box.
6. Feedweb: Every website owner needs to get feedback from the audience on how they getting on with the content. This plugin will allow you to receive feedback from your visitors on how they are experiencing your services or who they feel you can improve on the content.
7. Members: Members is a plugin that contributes to making WordPress one of the coolest Content management systems for web sites. It extends your control a little further by letting you control the roles of members of your blog. It allows you to create, edit, or delete the roles played by various members. It gives you powers to control permissions of the members as well.
8. Social Gallery Lite: This is a great way for you to boost your social network for your blog. The Social Gallery Lite is your Ultimate Social Lightbox Plugin which is a good substitute to vanilla image lightboxes.
- Tumblr Importer:Tumblr importer helps you to import blog posts from a Tumblr blog. This is the ultimate Tumblr Importer that will maintain the format of the blogs, as well as the backgrounds. It can also import drafts and pages.
- Hotfix: Hotfix will fix common WordPress without having to wait for next WordPress core release. In other words, you’ll fix bugs quickly even if you have not updated your WordPress.
There are actually countless plugins floating in the online sea. The type of plugin you need depends on your specific needs. However, there is no need to install every other plugin you meet as this can slow down your WordPress site.
7 Ways to Increase Your Social ROI
William S. Woodside and David J. Reibstein (Professors of Marketing at The Wharton School) boldly claimed that “If an ad doesn’t increase brand awareness, it's not doing its job”. Any CEO, marketing executive, and business owner knows very well that marketing is the integral part of any organization/business set-up. Without it, there is no business.
Ridiculously, in times of economic difficulties, the marketing budget is normally among the first culprits of cost-cutting strategies. In other words, if your marketing budget is not bringing in the returns, its importance will diminish. With the social media here with us, marketers are utilizing the social media platform to drive up their brand awareness, and advertising. Trust me, businesses spend lots of dollars in social marketing. But how do you ensure that each dollar spent in social media marketing plays a part in bringing in customers or create brand awareness?
Here are 7 ways to increase your social ROI:
- Make it a Team Effort
It is tempting to imagine that advertising on social media is a piece of cake. Behind every Facebook like; every YouTube view; every twitter follower, there is an effort or cash expended. This can’t be done by one person, nor can you depend on your ads alone to do the job, you must ensure that every person in the organization is contributing towards the campaign. A survey conducted by openforum.com shows that about 53% of people engage in social media marketing campaign alone. If you are a small business owner, make sure that your employee, suppliers, distributers (and family members if possible) are contributing.
- Be Authentic
This is what Sid Shuman, who runs social media for Sony PlayStation had to say “You can't fake it online; they can smell that a mile away." You can’t hide behind your monitor and run a marketing campaign you don’t believe in. you might dismiss this as a ‘pastor’s sermon in church’ but is the truth simply because it has been tried and tested. Before you spend your cash in social media campaign, you’ve got to be part of it; you’ve got to believe in what it is you are selling to them. Only by doing so will you be able to answer your fans’ questions and engage with them.
- Put Your House in Order
Make sure your social profiles are in shape. Make sure they look professional and attractive. Your social profile is your social shop-front. Don’t expect customers to jump through muck just to come and listen to you. Also, make consistent list of the tasks you’d like to accomplish on a periodic basis. For instance, you can draft a list of twitter updates to send every 6 hours, each day. You can re-tweet interesting updates, share interesting photos, or descent jokes. Sometimes, it doesn’t have to a serious stuff.
- Target. Target. Target
Your time is very precious. Your followers/fans’ time is precious too. Don’t waste any of it by engaging in nihilities. There is no way you are going to realize a ROI in your social marketing activities if the message is not reaching the targeted people at the right time and place. Poor advertisement strategy is like a boy winking to a girl in the darkness.
- Engage
Don’t just listen to the audience, engage with them. Treat their feedback seriously and let them know that their views are being integrated in the process. Organizations can use social media tools to improve their services and products. In fact, social media is now an important too in brand development. It starts with listening to the customers’ complains/complements/suggestion through intelligence gathering, analyzing the information, implementing where necessary and appreciating them for the contribution.
- Identify influencers
Social media is about trust; whether you are talking about casual chat or business marketing. Invest in research that will determine what customers appreciate and trust. You’ll reap better fruits if your produce a product that your customers have endorsed. It is important to pay heed to what the customers are saying, what their fears are, what makes them happy, what annoys them, and so on. Your team of marketers need to extremely alert to changes in market trends and customer psychology. Rather than being reactive, being proactive is the safest road to success.
- Know Your Budget
If you don’t know your budget, how else will you be effective in what you do? Knowing your budget will enable you to plan, improvise, cut unnecessary expenses, and concentrate only on useful activities. If you don’t know your budget, you might find yourself spending a lot of money and time on non-essential things at the expense of the essential ones. You will also be in a better position to know whether your social media activities are producing the right rate on investment.
Mjrvisuals can help you increase your reach out of that content in your website through our expertise. ROI is definitely going to scale up if you invest on this kind of marketing for your business, We run the gambit of visual imagination including video production, digital marketing, video editing, print design, advertising, graphic design, graphic animation, motion graphic and media design. Be part of our portfolio of clients and let us tell your story to the world. Click here to visit our website: mjrvisuals.com/
How to Create a Smashing Brand: 5 ideas to refresh your online branding
Did you know that a strong identity helps your customers to remember you and makes you stand out in the marketplace? However, here is some news for you: branding is more than just shinny logos and a fancy name. Branding essentially involves helping customers to have a sense of belonging and attachment to your products, services, culture and values. If you want to create an unforgettable brand online, it needs to be consistent, recognizable and should appear across all aspects of your online presence. Learn how to create an unforgettable brand using these five tips.
- Are you prepared to spend some money?
When it comes to online branding, you cannot avoid spending some money. If you want to make more money, you have to spend more money. It means you will have to spend in things like social media, Ad Words, and content creation.
- Identify and convey your purpose
In order to create a powerful online brand, you need to create a defining purpose that will act as your compass. Sometimes it is good to go back to the basics. Why are you in this business in the first place? Does your mission and purpose translate into your online presence?
- Keep it real
Sometimes small businesses suffer into oblivion because of their insistence to look ‘big’ and corporate like. The truth of the matter is that you don’t have to. If you want your brand to stand out online, do not hastate to put your personality behind it. People are more receptive to people. For instance, try to include your picture in your company profile. You could also infuse some humor into the content. Authenticity should be your goal regardless of whether you are new in the market. Be passionate and you will attract passionate clients into your online business.
- Revisit your target audience
Do you really know who your target audience is? You need to know who your target audience are and where there are or where you can find them. Therefore, you need to make sure you can consistently target your audience so that your audience find content when they expect it.
- Conduct yourself professionally
Whatever you do, remember that this is business. So you should pay a close attention to how you conduct yourself. Avoid being remembered for the wrong reasons by ensuring you post or publish credible and factual content. Go for quality over quantity. You have probably heard the saying that goes: it is not what you say, but how you say it that is essential when it comes to marketing. Although your personality reflects on your startup at the beginning, the personality of your startup will become an integration of voices that write for your brand.
It is important to keep in mind that what is being said about your brand is very important; therefore, it is important to make sure you listen to your audience.
Mjrvisuals can help you increase your reach out of that content in your website through our expertise. We run the gambit of visual imagination including video production, digital marketing, video editing, print design, advertising, graphic design, graphic animation, motion graphic and media design. Be part of our portfolio of clients and let us tell your story to the world. Click here to visit our website: mjrvisuals.com/
Customer Insights Every Business Owner Should Know
The key to success in today’s small business can be summed up in three simple words. “Know your customer.”
It is a perfect adage for today’s environment in which longstanding practices and realities are melting away to reveal a transformed landscape where opportunities are abundant, but often more obscured. In this new environment, customer insight is not only important, but also imperative.
It is no secret. Small business profitability is deeply connected to customer insight.
But what is customer insight?
Customer insight means having knowledge about customers and markets that helps structure thinking and decision making. It’s about having the whole picture, visible to the whole organization, from executive to customer service.
Customers expect you to know who they are, what they want, and how they want to be addressed. They want to converse with you. They want to be listened to.
Consider these recent consumer survey findings from the analyst firm Digital Clarity Group:
- Only one percent felt their customer expectations were always met.
- Around 89 percent had switched providers due to poor experiences.
- A full 82 percent said that the company they abandoned could have taken steps to keep their business.
What does this tell us? It means gaining customer insight is one of the most important things in business.
The source of insight
The next question we should be asking is, where can we obtain customer insight data? Customer insight comes from combining data from a number of sources. It is about using all data sources and applying the correct weight to them.
Insight comes from compiling and combining evidence, from data, to paint a picture. Merging the market research and database marketing teams is a step in the right direction, but it’s only part of what is required to create insight.
Part of this process is to know your customer’s touch point data. The following are sources of important customer insight data:
These sets of data can be generated from the following channels:
- Social media data
- Enterprise data
- In store talks
- Email communication
- Website logs
- Phone communication
- News media
- Syndicated research data
- Forums and review sites
The challenge most business owners face is leveraging the data they collect in order to create the right marketing mix. They struggle to aggregate the data to form the right customer insights and disseminate the right actions.
Customer insight requires that small business owners address the following points.
- Who are your most valuable customers (MVCs)
- What do they want to purchase?
- What motivates them to purchase?
- Beyond transaction, how can you interact with your MVCs in a relevant and profitable manner?
- How can you customize aspects of your product or service in order to meet the individual needs of your MVCs
Indeed, having the answers to the above questions is no longer a luxury. Small business owners must not only find answers but also act on those solutions in order to drive growth and profitability of their businesses.
The ability of firms to understand customers one at a time across multiple channels will mean the difference between success and failure because customer-based strategies are the key to competitive differentiation in today’s business world.
Knowing how, when and what to offer a customer can mean the difference between a profitable versus an unprofitable business.
According to Data Mine, you know you are on the right path and have the right customer insight in place when you have adequately answered the following critical questions.
- What is the aim of this organization?
Why was the organization formed? It is important to have the big picture even as you go about your daily duties. Unfortunately, many small business owners get consumed with daily tasks that they forget the mission statement of the company.
What is the organization’s customer acquisition strategy?
Every organization must have a marketing strategy. Doing business without a marketing strategy is like driving in the dark without the headlights. You risk not only getting involved in a fatal accident, but you also risk moving in the wrong direction.
What do we already know (not think we know)?
Obviously, you already know a few things about your customers. It is important to be aware of what you already know so that you can have a starting place.
- What do we need to know?
Now that you know what you know, it is time to know what you need to know. Identify the knowledge gaps and get the right information. Find out what data you need to collect and what tools you need to collect the data and collect it.
· How are we going to priorities what is needed?
Bearing in mind the constraints of time resources, identify the most urgent needs.
How will we ensure insight is retained in the business?
After gathering the customer insight, you need to ensure that it is retained in the business.
In short, insight is provided when the right questions are asked and solutions provided. The following illustration illustrates this very well.
The building blocks of customer insight are:
· Clearly defined company aim and objectives
· Customer driven marketing
· Organized and accessible data
· The right people in the insight team
· Knowledge management
In order to achieve customer insight, people must work collaboratively in the organization and have a clear data strategy.
Customer insight is not employing an analyst, or even a team of analysts. It requires organizational commitment to change. If it was easy, every organization would have customer insight sorted.
Mjrvisuals can help you increase your reach out of that content in your website through our expertise. We run the gambit of visual imagination including video production, digital marketing, video editing, print design, advertising, graphic design, graphic animation, motion graphic and media design. Be part of our portfolio of clients and let us tell your story to the world. Click here to visit our website: mjrvisuals.com/