Web design Tricks to Build Customer Loyalty
What are some of the elements in website design that one must include when looking to build customer loyalty? If you are looking to build a website for your small business, you know very well that nurturing customer loyalty is an important priority. Unfortunately, many businesses miss the opportunity to build customer loyalty and retain existing clients through their websites. You can get more out of your existing customers as well as new prospects if you incorporate the following elements in your website.
- Responsive Design
More and more business owners and agencies are embracing responsive web design and in this age of mobile technology, why would anyone be left behind?
Customers don’t want to struggle with websites that aren’t mobile friendly. Statistics show that non-responsive websites are likely to lose more than half of their potential customers because more than 50% of searches are now done through mobile devices. Moreover, customers who access your site are likely to access it in future using multiple devices. In other words, even if people visit your site via their desktop, they might get disoriented the next time they visit it using their mobile devices and it is not responsive.
You can have the best product in the world, but if your website isn’t designed to be mobile responsive, you are losing tons of customers to your competitors.
Therefore, it is important to look for a professional custom web design service that can create a responsive website.
- Encourage referrals
Did you know that a well-designed website can help to facilitate referrals? The most loyal customers are acquired through client-to-clients referral networks and recommendations. Looking for web design packages that are network-driven can make the difference between struggling to get clients and enjoying a constant stream of new leads.
You can encourage your existing customers to refer your business by giving them special bonuses for every new business they bring. People are more likely to believe friends who have done business with you than some ad in their sidebar. So you should make it easy for customers to refer other customers to you.
- Social media share buttons
Social media buttons are essential if you want your content to be shared widely. When your audience find your content valuable, they are likely to share it via their social media accounts. This is a free and effective way of marketing your website. In order to incorporate unique social media share buttons in your website, look for a custom web design agency that knows how to create elegant buttons.
As a rule of thumb, your social media share buttons should big, prominent, unique and beautiful. The only way to achieve that is to look for a web designer that knows what they are doing. Incorporate social media share and like buttons into every page of your website to enhance maximum engagement with your audience.
- Offer great value/offer irresistible value proposition
Customers come to your website because they want or need something. Give them solutions that will solve or help them solve their problems.
Through a custom website layout that promises value to your customers, you are able to gain more customers. It is advisable that you offer a freebie such as free eBook, webinar, and course or trial product so that your customers can have a taste of your services and content before paying for them. If it is what they are looking for, they will be more than ready to pay for the full service.
Having said that, your website layout must be neat, impeccable and functional in order to capture the attention your customers and entice them to sign up with your free offer or trial.
- Get customized web design
A customized web design enhances personal engagement with your customers. Customers want to enjoy personalized services. Customers also want to get assurances they can get hold of you through your phone or email when they want to. Therefore, your email, phone number and physical address should be prominently displayed in case customers want to reach you for whatever reason. It is also inspires confidence in your customers.
Don’t forget to include a comment form so that customers can give you feedback. In addition to that, it is good to have live chat capabilities. The more your customers are easily able to get in touch with you the better.
How do you Create Marketing Emails that Will Generate Instant YES?
When a well-crafted email hits your inbox, you open and act on it because it grabs your attention. These emails might look simple and natural. Achieving a clear, balanced and persuasive message takes time and effort, but it is worth it. In order to create an email that will generate positive results (people clicking your Call to Action), here are steps that need to be taken into consideration. Think of these steps as a logical staircase where you need to move from one step to another.
- Make your messages consistent and persuasive
Human beings like consistency. It is hard-wired in our brains. For example, once someone decides to do something, they would strive to make all future behavior to match past behavior. If there is a mismatch, the person immediately begins to feel that something has gone amiss somewhere. It is the same with the emails you receive.
An email campaign should have a consistent message to elicit an action. Emails that have a consistent and persuasive message always outperform those that don’t. A consistent and persuasive email should lead one to take an action.
An inconsistent message is one whose parts don’t add up, i.e. they offer contradictory information.
Example
Suppose that your email is something like “Unbeatable Discount on iPhone 6 this Week”, yet the headlines says, “20% off on all smartphones,” with many types of smartphones being presented.
Although the email may not be factually wrong, it is inconsistent and you are likely to lose some customers. Your message will be more successful if all the components agree.
- Use high quality and relevant images
Use images that are not only relevant to the offer, but also high quality and original. Showing stock images is an instant click-killer. Make sure your images supports the main messages and that they reappear on your landing page—the page your customer will land after clicking the Call to Action button. This will make people feel that they have landed on the right page.
- Have a great presentation layer
Treat your promotional email like a shopping window. The more inviting the presentation, the more likely people will want to enter your shop. Just having a great product is not enough to make people want to buy from you or sign up for your services. Having an inviting presentation layer in your email will grab the attention of your subscribers.
- Precision Targeting is Indispensable: Target the right audience
In theory, it would seem like sending an email to everybody will increase your sales, but that is not what expert marketers do. When it comes to sending email campaigns, targeting the right audience is very important. According to Marketing Sherpa, sending an email to untargeted database is counterproductive. Unfortunately, many small business owners do this all the time.
Collecting email list and blasting everyone that is on that list with an email campaign is akin to shooting in the dark, and it is a bad habit that you need to stop immediately. Why would you want males on your list to receive email offers about "fashionable bras" that you recently launched? Wouldn't that be shooting yourself in the foot?
Highly targeted email campaigns experience 208% higher conversion rates compared to the “batch and blast” emails. As a marketer, you need to rise above the mediocrity and segment your list. Optimized email marketing pays off big time. Marketers that use email segmentation record a higher ROI compared to aimless emails. Moreover, email segmentation drastically reduces opt-outs.
Here are the steps to take if you want to send targeted email campaigns:
- Target a high-value segment
Now that you have an email subscriber list, it is time to separate the wheat from the chaff. A good way to find valuable segment from the list is to look at your list bearing three factors in mind:
- How recent is the subscriber? Subscribers who have done business with you recently are more likely to respond to your email campaign.
- How often does the subscriber buy? Subscribers who purchase from your more frequently are more likely to respond than others.
- How much does the subscriber spend? Subscribers that have spent 50% more than your average subscribers are more likely to respond to your emails.
This is not the be-all and end-all email segmentation check list, but it is a good starting point.
- Target using demographics
If possible, divide your list into specific groups to enable you send personalized, targeted and relevant messages. Without further ado, here are five main demographic features you can use to segment your list:
- Geographical locations: if you are serving cross-border markets, dividing your list according to geographical location will make it easier for you to send emails at the right time. This will also ensure you don’t break respective laws and regulations.
- Age: you might have offers targeting different age groups, which means that you can target millennials/college students, baby boomers, little kids and retirees, among others.
- Gender: just as you might want to specifically speak to a college student or retiree, you might want to customize your offers and messaging based on gender.
- Industry: if you have lists that cut across several industries, it is prudent to segment your list based on industry to add another level of personalization.
- Persona: you should study your subscribers and understand them. Know what makes each of them tick and design email messaging around their persona.
Offering exclusive email content to target audiences allows you to offer exact solutions that solve specific needs/dilemmas and supports conversations that will drive your conversation rates and increase your ROI.
Email marketing is still one of the most effective ways to reach and engage with your customers. However, in the absence of effective email marketing strategy, you might not achieve your marketing goals.
Mjrvisuals can help you increase your reach out of that content through our expertise. We run the gambit of visual imagination including video production, digital marketing, video editing, print design, advertising, graphic design, graphic animation, motion graphic and media design. Be part of our portfolio of clients and let us tell your story to the world. Click here to visit our website: mjrvisuals.com/
Are you Utilizing the Power of YouTube Marketing
If you have been ignoring the impact of YouTube marketing, then you have been committing a cardinal marketing sin. There are some shocking statistics that will show you just why YouTube marketing has become a big hit. Nielsen report shows that in the year 2011, internet video streaming views increased by 35% compared to only 0.2% increase in television views in America. Mobile video viewing also increased by 20%; therefore, it is clear that internet video marketing (like YouTube) is now more popular, cheaper, and result oriented than the traditional TV marketing. As a matter of fact, the number of people who visit YouTube for entertainment, research, and education is alarming. YouTube is now the second most search engine by volume.
However, something else you should know is that about 35 hours of videos are being uploaded in YouTube every minute, meaning if you take 10 minutes to read this article, you will meet about 350 hours of newly uploaded YouTube videos. So what? So, it means that if you are thinking of using YouTube to advertise your products, then you should bear in mind that competition is extremely high; so, you need to approach it with some plan if you hope to achieve positive results. In other words, just uploading a video does not necessarily mean that you'll automatically get YouTube hits.
The following are two suggestions to get you started on how to get positive YouTube performance:
1. Just like a website, content is king, and good quality is paramount. Please invest some time to create a quality and compelling video before you upload. Potentials customers should find your videos useful, engaging, and attractive to view. If you let them feel like they have wasted their precious moment viewing you video, be sure that the video will never go viral, or worse still, they wont come back. The rule of the thumb is this: the video should address the needs of the viewers. Anything else is thrash. Therefore, invest some time in researching on what the customer needs and create something relevant. For instance, it doesn't help uploading a video that talks about meditation, yet you are selling cars. In that case, you would want to talk about 'how to maintain a car'.
2. Since it is Google that owns YouTube, you have to play by Google Search optimization rules to get an edge. For instance, in order for the video to be findable, it must have a title, good descriptions, and tags, among others. Also, you should create a brand if you want to attract and retain customers. This doesn't have to be done with massive investment; all you need is to be consistent with your content, create a similar backgrounds, create a playlist for the most popular videos, and choose an appropriate layout.
All in all, taking your business online is not an option in this internet age if you are to stay profitable, and relevant. YouTube presents you with one of the best channel of informing the online users about your presence; hence you should take advantage.
Design tips to attract visitors to a website
Website design should always keep millennials engaged on your web page. How to get people to stay longer and keep coming to your website should always be the ultimate aim of any webmaster. The first step is to ensure that the client is happy with the way your website looks, but attracting visitors to your website is only one of the few things you must do.
It is important to note that once you have designed the website and it is up and running, it is competing against hundreds of others in the search engine. So, you need to find ways of encouraging your visitors to stay longer in your site and keep coming back.
However, no one said that creating an engaging site is a simple process. In fact, it is one of the most difficult aspects of user experience to design for because it does not only require high quality content, the content should be delivered in the most exciting way. Moreover, sites which deliver content in a variety of forms such as video, text, images and audio normally experience better customer retention than those that only use text. If you think that your website is feeling a little lifeless, here are some tips you can use to revive it.
- Turn scrolling into engagement
It is possible to get as much as 70% more engagement from one single change in the form of parallax scrolling. Simply stated, parallax scrolling is a trend that is sweeping the web design industry because it provides an eye-catching way of visually delivering a message. With parallax scrolling, several elements are moved as you scroll down the page. This results in a dynamic experience for the user. Modern web design technology means that you can now design an amazing parallax website with pixel perfect accuracy
- Iconography and symbols
This is another great way of designing an interactive web site. Designers actually have the difficult task of presenting text in the most impacting ways. So, the use of icons can assist your visitors to find what they are searching for as quick as possible. The icons and symbols play the role of helping the visitor move from place to place. In other words, they, act like signposts. If you can get a way of using icons to support your text, your sites will become more enjoyable to read.
- Vector images for responsive visuals
Providing your visitors with text only content blocks is obviously not going to help. You must integrate images as well are you are going to create an engaging content. Typically, most images are in the form of PNG, JPEG and GIF. However, the problem with such bitmap images is that their images sizes are fixed; hence, they cannot stretch or contract to fit a new layout size or resolutions. Also, using more images in your site will have a negative impact in terms of loading times of your site.
So, the solution is to use vector graphics which are designed to render dynamic imagery. Vector images can easily be scaled to sizes depending on the screen size and resolution.
Importance of Website Mobile Responsiveness to Search Engine Ranking
According to Pew internet report, more than 31% of Americans own a tablet computer. Further, the USA phone market represents about 58% of smartphones owned.
Mobile search will surpass desktop search by 2020
It has also been established that users are surfing the internet several times a day using their mobile devices like smartphones and tablets. Here is the big one! If the current trends are anything to go by, it is predicted that by the year 2020, there will be more internet searches through mobile devices than through laptop or desktop computers.
At the moment, laptop/desktop computers and mobile devices share the searches equally, that is, 50-50. What does this tell us? It simply means that mobile-friendly websites are increasingly becoming popular and if you are a marketer, you should ensure that your web site is mobile responsive. For now, let us focus on why it is important for marketers and small business owners to focus a lot of their efforts in developing mobile responsive site.
What is the rave about mobile optimized sites?
Clearly, the issue of having a mobile responsive site is no longer a choice, but a necessity. If your web site is not mobile optimized yet, the question therefore should be, “when are you going to do it?” Rather than, “are you going to do it?”
Mobile optimization improves navigation across multiple devices:
With a true mobile optimized website, a person accessing the website using either a tablet or a mobile phone will be able to view and navigate the web site easily because the web site will load as it was meant to be seen on that particular mobile device. Thus, you’ll not see skewed pages that don’t fit on a page, for example. Please note that if your mobile visitors are not able to scroll and navigate through the pages as smooth as they would like, they will swiftly go to your competitor.
Mobile optimization improves the overall design of your website across multiple devices:
Apart from the fact that a mobile responsive site is easy to browse on a mobile device, it also makes your site look great. This in turn ensures that users are having great time browsing the site since the content and images do not get distorted. Because a mobile site is designed to load and respond within the small screen boundaries of a mobile device, it makes it easier for contents to maintain their design within the boundaries of a mobile screen.
Mobile Optimization is ultimately a big factor when it comes to search engine rankings:
Consequently, you’d experience lower bounce rates if visitors are coming to your mobile optimized site using their mobile devices than if they were to visit a site that is not mobile optimized. So, what does this tell you? It means that a mobile optimized web site will have better search engine rankings than a corresponding site that is not mobile optimized.
Remember that high bounce rates negatively affect your search engine performance. Also, if you lock out traffic from mobile phones, then you are digging your own grave in the online world. Visitors like convenience; they prefer to have a site that they can browse anywhere without difficulty. Therefore, a mobile responsive site is very critical if you want to reach as many people as possible.
Ensuring that You Achieve Online Reputation Management
Prudent Online reputation management for your business is very vital for the growth of your business. Your reputation is everything when it comes to growing your business online.
Online reputation management refers to a set of approaches and techniques that are aimed at improving and increasing a particular company’s online reputation. If the online reputation management is handled well, it can make a company successful; otherwise, it can break a company’s chance of further progress and success if it is mismanaged. The thing is that you are not going to leave your brand, business, or personality to chance. Apart from the products, good reputation is what the business really has.
Why Reputation Management is Important
Online Reputation management is very important to individuals and business. Professional reputation is vital, and need to be maintained at all times in order to achieve better results in search engines. The products of good reputation include receiving favorable customer testimonials for your goods and services as well as having high market ratings, compared to your peers. Suppose that your company receives too many negative comments concerning the products you sell, what would be the repercussion? Of course there is no need to go into that, but there is only one thing you will be sure to face-stagnation or decline of your business performance. From the customer perspective, a company what people say about a company is a very significant means of making a purchase decision.
Business entities and individuals should approach their online reputation management from a proactive angle. In other words, they have to actively control how their brand, product and company’s image is painted to the outside world. It involves actively removing negativity by substituting it with positive feedbacks to ensure that the business achieves longevity.
How Can Companies and Individuals Effectively Manage their Online Reputation?
One of the most popular approaches to achieving good reputation is by hiring an online reputation expert, whose work will be to specialize in managing online reputation. This will also include repairing negativity and introducing measures that will ensure that the company’s online reputation is well taken care of. A good example is where you can find a dissatisfied customer or a rogue competitor generating several articles in forums and blogs discrediting your product or services. In such a case, it is the work of the online reputation expert to counter such claims through the most effective means. Figuratively speaking, a good online reputation management involves preventing fires of negativity from being lit, as well as putting off those fires if they have already been lit, through feedback.
Normally, online reputation experts would monitor social sites, forums and blogs to scavenge for any information go around about the company. Generation quality, informative and promotional content is one way of enhancing a reputation of a company. The company should also integrate its website to social sites like Facebook, Linkedln, twitter, and YouTube, among others. A great emphasis should be put on the positive customer testimonials, product reviews and feedback. However, this doesn’t mean that negative feedback from customers should be ignored.
Traditional methods of maintain a company’s reputation or brand can still be utilized. Such methods may include billboards, fliers, mass media, press releases, and promotional campaigns.