Why and How to Use Social Media for Local Business
Whether you are an individual entrepreneur, or part of a small, medium or giant business set-up, you certainly know that your customers are using social media. Therefore, there is no reason why you shouldn’t use it too if you want to reach them.
The good news is that it costs almost nothing to use social media, and it is easy to get started, yet it has the potential of having an enormous financial impact on your business. Another reason why you need to establish an online presence through social media is that it is a timely way of obtaining feedback from customers.
Social media is also used to market the business’ brand and products, as well as build relationship with customers. If used well, social media can also help in SEO performance of your site. A research conducted by Pan African University provided the following interesting statistics:
- 88% of fortune 100 companies use twitter daily to connect to their customers and 85% of companies worldwide use twitter at any stage of their recruitment process.
- Facebook has over 500,000,000 users worldwide (although this figure could be more because many people have since signed up).
- 45 billion of content is uploaded daily on Facebook.
- Twitter has over 156 million users.
- YouTube is the 2nd most searched site after Google.
Moreover, In an Altimeter Group survey of 700 executives and social strategists in 2012 found that 100 percent of participating enterprise organizations run to varying extents an active social media strategy.
How: Strategy and Tactics
As you can see, social media presents a fertile ground for you to register your business presence online. The next thing is to learn how to launch your social media presence. The truth of the matter is that it is difficult to succeed in social media without using strategy and tactics.
Strategy and tactics are inseparable here. You can’t design a successful online presence through social media without deep, firsthand knowledge of the tactics you’ll be using. Strategy will guide you on how to implement the strategies. Otherwise, aimless actions might not yield much. Here is how to go about it.
Know the Market: some market research will be critical. This will help you to understand the market, where your target audience is, as well as understanding the competition. Once you know the market, you can now begin penetrating it with the right messages.
Time and Quality Updates: Providing your audience with good updates, engaging contents, and timely news will enable your media presence to grow to unprecedented level. The more regular your updates are the better; don’t give updates every month. You also have to make a schedule so that you are consistent. For instance, you can issue updates twice a day, once a day, and so forth.
Social Media Tools: learn how to use a variety of tools to make your social media campaign an easy and effective way of reaching your audience. For example, you can use micro blogging tool to simultaneously your messages to the masses. A number of Facebook, Twitter, YouTube, and LinkedIn apps are available. If you have a website, remember to include your social media comment/like/follow tools.
Cheap Marketing Ideas you can implement on your Online and Offline Business
Don’t have many bucks to spend on your small business or start-up? Establishing an efficient marketing strategy is sometimes a challenge for small business owners in Australia because they are unable to allocate considerable funds for marketing; most of them operate on a shoestring budget. You don’t have to break the bank to market your small business in Australia.
Moreover, very day, we hear from small business owners who think they need special skills to reach their customers. Many of these Australian small business owners eventually get overwhelmed by the number and the complex marketing options available, and end up sitting on the sidelines because they are confused where to start. In this article, we will look at 77 local marketing ideas for small business owners in Australia.
Positioning and branding
- Build brand identity
Building your business brand identity can have a big impact
- Add emotion to your brand
Emotional branding is defined as the successful attachment of a specific emotion to a brand.
At one of the Business Marketing Association (BMA) conferences in Chicago, Jay Baer asked a room full of roughly 1,000 B2B marketers, “Are you more interesting than my wife?”
Can you think of the people you have had an emotional connection with in your life? How did they impact on your life? Now think about the brands and see the common threats among them.
It is true for brands as it is for people: to break through in modern marketing, small business owners in Australia need to be more interesting and relevant in the moment.
Brands need to connect with people in the way a close friend would—through emotion—in order to build, long-lasting, and quality relationships. There are huge opportunities for retail stores to take advantage of emotional branding.
According to one research, smell is powerful when it comes to persuading someone to buy a product. Stores using certain scents in their stores have been found to have a 30% increase in sales.
A study by University of Wollongong and Murdoch University in 2012, emotional branding is becoming widely used globally. According to Dr Steve Bellman of Murdoch University’s Audience Labs, marketers are tapping into customer’s feelings to market their brands. Another study shows men who show love for their brand beer purchase 38% more beer than the average.
Therefore, emotional branding can lead to substantially more sales without companies having to rely on discounts and promotions. On the flip side, however, creating that emotional connection can be a difficult task.
How brands can connect emotionally
- By telling a story that inspires an emotional connection:according to Beth Comstock, General Electric Chief Marketing Officer, you can’t sell anything if you can’t tell anything. Every brand has stories to tell.
- By allow their audience to be the real heroes: imagine who emotionally connected your brand would be by showcasing how your product has changed lives. Simply give your audience a voice, a platform and face to be heard.
- By being authentic: don’t be afraid to embrace your inner geek. Remain who you are and don’t try to be like who you are not. At Bizify, we try to remain true to ourselves. We try to help startups find their feet and we intend to remain true to that mission.
- By embracing the opportunity to surprise and delight:surprising and delighting customers can be an effecting marketing strategy. Use social media and mobile to spark moments of happiness in customers and you will be surprised at its effectiveness. Coca-Cola has really perfected this art.
- Create an irresistible value proposition
A value proposition is a statement that explains what value you provide to your customers and how you do it uniquely. Establishing a substantive value proposition is critical if you want to stand above the crowd. Unfortunately, many entrepreneurs loose out because they fail to articulate a unique value proposition.
Be clear on what your business stands for. What is your promise? How will you put out a consistent and passionate message that attract the right candidate? This will also help you to hire the right people and develop products and services that are aligned with your unique value proposition.
- Be careful with launching too many brands
The big problem for many businesses is they think more brands will make them more successful but they have neither the architecture nor the capacity to manage a multiplicity of brands well. Businesses can increase profits by deleting none-performing brands. Even though revenue may fall in the process, reducing the number of brands will be beneficial in the long run.
Multiband strategies are likely to suffer from diseconomies of scale because of the hidden costs. By letting go off weak, declining and marginally profitable brands, you will be freeing resources to make your few remaining brands better and more attractive to customers. Thus, killing some brands in your portfolio may sometimes be the best way for your business to serve the customers.
- Package your products
Packaging is an important element when it comes to marketing. How you package your products can attract or repel customers. Is your packaging visually attractive through shape, color, design and does it communicate the right brand ideals. If not, it might be time to revamp the way you package your products.
More Difficulties for Businesses to Reach Followers on Instagram
Did you know that Instagram is about to change in a massive way? Instagram has announced that they will be ditching the traditional reverse chronological feed for new algorithm-based personalized feeds.
Posts will no longer appear in a chronological order and instead, followers will see posts based on what they are interested in and their relationship with the person posting, similar to what Facebook does.
This means that Instagram is likely to place videos and photos it thinks you will most want to see from people you are following on top of your feeds, disregarding the time those pictures and videos were posted. For instance, if your friend posted a photo of her new pet 8 hours ago while you were in a meeting, Instagram might make that photo the first thing you see when you open the app. This will be based on your history of interactions with the friend.
Announcing the changes on March 5th via its blog, Instagram said its growing popularity triggered the move. Most users miss on average 70% of their feeds, and this has made it harder for people to keep up with all the content people share on a minute-by-minute basis. This has meant that people keep seeing images they don't care about most of the time.
Speaking to the New York Times, Instagram co-founder, Kevin Systrom, said the new changes will ensure that the 30% of what you care is what is give priority. However, Systrom was quick to point out that the changes will not be abrupt. The Instagram community will wake up one morning and find a different Instagram. Instagram users should expect to see the changes in the coming months.
Not everyone is happy though
Marketing experts claim that these changes are a precursor to what they call Instagram’s content monetization strategy’. You know that Facebook owns Instagram, and this is exactly what Facebook did in 2009 before it began to monetize. In essence, they are trying to limit organic reach, and many brands fear they will have to pay for what was once free to get noticed.
Currently, a post to say 50,000 followers reaches 50,000 feeds. But with the new algorithm, things will be more difficult. That means the number of followers you have will be of little consequence; instead, what will be more important is the level of engagement your content generates.
As a result, more than 190,000 people have signed a change.org appeal to maintain the status quo. With many of those opposed to the new algorithm-based feeds being small business owners, they fear they will no longer be able to reach their followers. It is very unlikely that Instagram will reverse its decision. Similar opposition reactions of “Change Facebook back to normal!!” was witnessed when Facebook changed its algorithm. Twitter also recently faced similar resistance when it tried to move to algorithm based feeds.
Therefore, brands should start bracing themselves up for the new model instead of hoping that the proposed changes will flop. Apart from increasing their Instagram marketing budget, brands should find ways of creating a more engaging content. Simply put, customer acquisition via Instagram is about to get expensive.
With millennial changes such as Instagram personalized feeds, Mjrvisuals can help you increase your reach out of that content in your website through our expertise. We run the gambit of visual imagination including video production, digital marketing, video editing, print design, advertising, graphic design, graphic animation, motion graphic and media design. Be part of our portfolio of clients and let us tell your story to the world. Click here to visit our website: mjrvisuals.com/
How to increase YouTube traffic
YouTube is an incredible social media platform that marketers can use to advertise their companies. Now, there are almost 100 hours of videos that are uploaded every minute to the site, meaning that video marketing has become popular. However, the only problem is that the competition is stiff. That being said, it is simple for your animated video to get lost in the gigantic video galaxy in YouTube. But I got news for you: there are some pretty simple but effective organic traffic generation tips to keep in mind.
- Make good first impression
Most people do not know how important those video thumbnails can be. Thumbnails are the first thing people will see whenever they come across your video. So, never underestimate their power. In that regard, the thumbnail should be click worthy. YouTube will automatically create the thumbnail for you and give you three options. You need to include something catchier. Feel free to customize the thumbnail and upload. I recommend trying them out, all of them, one at a time to see which one will perform better.
- Mind your title and video description
Your title and video descriptions are important, very important. They can help in improving your search research results. The first term should be relevant. It is always suggested to include a keyword in your descriptions. The title should also be clear and precise. The video description is where you can tell the audience what the video is about and how it going to solve their problems.
- Background image
You can complement your video content by accompanying them with a clearly designed background image. Apart from color and theme options, YouTube helps users to upload their own background images to stand out from the crowd.
- Feature your best video
Not all videos are the same. Some videos will be more popular than others will. Therefore, you ought to use your best videos to attract traffic for the new or less popular ones. Sometimes it is better to select another video to occupy the space left by the featured video.
- Add tags
It is important to tag your videos with keywords so that you can bring the viewers to yourself. To find these settings options, go to your channel.
- Take care of the comments
Many people make lousy mistakes that cost them thousands of loyal viewers: they fail to respond to the comments left by viewers. Although this might not look important, it is a serious offence when it comes to attracting and retaining viewers. However, you should be wary of spam comments because they are equally toxic to your content.
- Be active
Recent activities shown on your channel help your customers to know that you are active. Video owners who have liked other channels are also more likely to drive more traffic to their sites.
- Create a playlist
Users like playlist and creating one will be a big boost to your channel. Especially if you have a series of videos that have a sequence, it saves your customers the headache of scavenging through the heap.
Ensuring that You Achieve Online Reputation Management
Prudent Online reputation management for your business is very vital for the growth of your business. Your reputation is everything when it comes to growing your business online.
Online reputation management refers to a set of approaches and techniques that are aimed at improving and increasing a particular company’s online reputation. If the online reputation management is handled well, it can make a company successful; otherwise, it can break a company’s chance of further progress and success if it is mismanaged. The thing is that you are not going to leave your brand, business, or personality to chance. Apart from the products, good reputation is what the business really has.
Why Reputation Management is Important
Online Reputation management is very important to individuals and business. Professional reputation is vital, and need to be maintained at all times in order to achieve better results in search engines. The products of good reputation include receiving favorable customer testimonials for your goods and services as well as having high market ratings, compared to your peers. Suppose that your company receives too many negative comments concerning the products you sell, what would be the repercussion? Of course there is no need to go into that, but there is only one thing you will be sure to face-stagnation or decline of your business performance. From the customer perspective, a company what people say about a company is a very significant means of making a purchase decision.
Business entities and individuals should approach their online reputation management from a proactive angle. In other words, they have to actively control how their brand, product and company’s image is painted to the outside world. It involves actively removing negativity by substituting it with positive feedbacks to ensure that the business achieves longevity.
How Can Companies and Individuals Effectively Manage their Online Reputation?
One of the most popular approaches to achieving good reputation is by hiring an online reputation expert, whose work will be to specialize in managing online reputation. This will also include repairing negativity and introducing measures that will ensure that the company’s online reputation is well taken care of. A good example is where you can find a dissatisfied customer or a rogue competitor generating several articles in forums and blogs discrediting your product or services. In such a case, it is the work of the online reputation expert to counter such claims through the most effective means. Figuratively speaking, a good online reputation management involves preventing fires of negativity from being lit, as well as putting off those fires if they have already been lit, through feedback.
Normally, online reputation experts would monitor social sites, forums and blogs to scavenge for any information go around about the company. Generation quality, informative and promotional content is one way of enhancing a reputation of a company. The company should also integrate its website to social sites like Facebook, Linkedln, twitter, and YouTube, among others. A great emphasis should be put on the positive customer testimonials, product reviews and feedback. However, this doesn’t mean that negative feedback from customers should be ignored.
Traditional methods of maintain a company’s reputation or brand can still be utilized. Such methods may include billboards, fliers, mass media, press releases, and promotional campaigns.