Any hours filming past scheduled allotted time will be billed and added to the outstanding balance (if any) at a rate of $150.00. If on location past a responsible amount of time client will be charged the next tier film rate.

The first completed video file forwarded to the client will be considered the “draft.” The client has the right to review and require any changes to the draft which will be adjusted according to the clients specific instructions. *Please note: Unless otherwise asked by the client, changes performed on the draft will be processed without interpretation by the editor. The first final will be delivered 10 to 22 business days after the completion of filming. If any delays the POC will be contacted via email and then regular status updates will be provided until delivery.

The client has five (5) business days to review and submit any changes and/or edits to the first draft. All changes must be forwarded in written form via email. Please reference in the subject line “Edits and provide the Client Name.” After the first review MjrVisuals will provide a second draft to the client within 5 days of receiving any edits and/or change requests from the client. The client has the option to make changes to the second draft. There is no third (3rd) revision or a draft. The video forwarded after the second edit/ revision is considered the final and will NOT be forwarded until any other standing balance is satisfied. If no edits or changes are received by the client past 15 business days, the most recent forwarded version will be considered the final and deemed delivered.

All video drafts will be processed and forwarded to the client either by Vimeo and password protected or by Dropbox. The password will be forwarded and the link will be sent via email to the client.

All video will be provided in H264 form for processing on (1) DVD unless otherwise requested by the client or will be sent to a specific email via DROPBOX. *Additional DVDs are available for a charge of $5.00 per extra DVD **Menu enabled DVDs are available for an additional charge.

Files are not archived unless requested by the client and are deleted within 90 days from our hard drives. Please use the dropbox link provided upon completion of the project to download accordingly

All payments and deposits are completed online. An invoice will be forwarded to your email of record for processing. *Click “Pay Now” in the top right corner of the email to process the amount.

PayPal is our credit card processor. Their system accepts all forms of payment, to include credit cards and checks. The system will forward you an updated invoice, showing the new outstanding balance less the deposit. We require a 70% deposit upon acceptance of the contract and prior to filming. The balance is on NET 30 days terms. Any balance that is not paid past five (5) days beyond the NET 30 DUE DATE will assess a 15% late fee. The late fee penalty will be accessed again at 30 days past due.

No Video will be delivered without a Watermark until the outstanding balance is paid in full.

Cancellations made up to 60 days or more from the scheduled shoot will not incur cancellation fees. Cancellations less than 59 days of the scheduled shoot will incur a 15% cancellation fee, which will be subtracted from the refund of the deposit amount. There are no refunds for cancellations made 72 hours before the event.

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
•Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
•We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
•We will only retain personal information as long as necessary for the fulfillment of those purposes.
•We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
•Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
•We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
•We will make readily available to customers information about our policies and practices relating to the management of personal information.
•In the event of an acquisition or merger with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our Users as part of such merger, acquisition, sale, or other change of control.
•In unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your personal information is treated, transferred, or used.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.